Shipping & Returns
Shipping Policy
We ship across India. Please ensure your address details are accurate to avoid any delays.
Shipping Timelines, Charges & Tracking
Shipping Timelines:
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Standard Shipping: 5-7 business days
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Expedited Shipping: 2-3 business days
Shipping Charges:
Shipping fees are calculated at checkout based on the delivery location and order weight.
Tracking:
Once your order ships, you will receive an email with tracking information.
Return, Refund, and Cancellation Policy
Order Cancellations
Orders may be canceled within 24 hours of placement, provided that processing or shipping has not begun. To cancel your order, please contact our support team at +91 96983 69927 or email us at sriagowriammanfoods@gmail.com. Once an order has been shipped, it cannot be canceled.
Return Policy
Due to the perishable nature of our products, we currently only accept returns for items that are received in a damaged or defective state. If you receive an item that is damaged, please inform us within 3 days of delivery. To initiate a return, email us with your order number, photos of the damaged product, and a description of the issue.
Refund Policy
Eligible refunds will be processed for:
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Orders canceled within the 24-hour window.
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Products received in a damaged or defective condition, with valid proof provided within 3 days of delivery.
Once approved, refunds will be processed within 5-7 business days and credited to your original payment method. Please note that refund times may vary based on your bank or card issuer.
Non-Refundable Items
The following items are not eligible for returns or refunds:
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Products that have been opened or partially used.
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Orders that are not reported as damaged or defective within the specified 3-day period.
How to Request a Return or Refund
For all return or refund requests, please contact our customer support team at +91 96983 69927 or email us at sriagowriammanfoods@gmail.com with the following information:
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Order number
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Reason for return or refund
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Photos or proof of any damage (if applicable)
We are committed to ensuring customer satisfaction and will work diligently to address any concerns you may have regarding your order.